Get to know WombatDialer.


A highly scalable, multi-server, easy-to-use telecasting platform that "just works" with your existing Asterisk®-based PBX.
Forget about old-school telemarketing - implementing Proactive customer care was never so easy.

Try it!

WombatDialer is immediately available with an unlimited usage, free license for up to 2 channels.


News

Oct 8, 2014:
WombatDialer 0.8.0 released - over 80 fixes will make it easier and smoother than ever.

Jul 30, 2014:
WombatDialer 0.7.7 released - now with e-mail notifications.

Feb 12, 2014:
WombatDialer 0.7.5 released - better queue status, campaign export and more.

Sep 23, 2013:
WombatDialer 0.7.3 released - black lists, CSV upload/download, agent CLIDs and more.

Telecasting

Send a pre-recorded message to a set of receivers. The message can be easily personalized by having your PBX read custom variables, e.g. current account balances, planned service outages, end of current subscription periods.
Works with your existing PBX.

  • Automated warning systems (e.g school alerts)
  • Event cancellations
  • Number verification services

Telemarketing

Send a pre-recorded message to a list of contacts, and offer them an option to be put in contact with an operator if interested.
When required, a maximum call duration can be enforced.

  • Appointment reminders and cancellations for physicians, dentists, etc.
  • Track subscription expirations and process renewals
  • Product offerings
  • Debt tracking and collection

Voice conferencing

Ever tried setting up a conference call with many attendants? WombatDialer can connect them all in parallel at the click of a button - no more wasted time and manually dialing busy numbers.

  • Connect tens or hundreds of parties at once
  • Different parties can have different access levels, e.g some may speak and some may only listen
  • Virtual town hall

Automated phone interviews

Connect to a set of receivers and offer them a set of IVR options. WombatDialer keeps track of selected options and forwards them to your tracking system.

  • Automated service satisfaction interviews
  • Quality Assessment of your services
  • Instant automated polling stations

A platform to provide mass outbound calling.

This can be used to implement many different services. By offering you a set of ready-to-use components and a monitoring GUI, you can create complex solutions in minutes.

WombatDialer can work on pre-defined call lists or can dynamically create them over an API (e.g., dial number X after 10:30 AM). It shares the load on one or more PBX servers and has a flexible rescheduling logic to handle missed calls. It is built to be used with your existing Asterisk PBX and does not require separate servers or a separate set of lines. It can call over VoIP or through the public telephone network.

WombatDialer is built to integrate with your business processes, can receive calls to be made over HTTP and/or notify an external system in real-time of calls made and results gathered.

WombatDialer works natively with the QueueMetrics Call-Center Monitoring Suite in order to produce state-of-the-art campaign analyses and insight.

Spot the difference!

  • Works with your existing Asterisk PBX
  • Easy, automated installation
  • High scalability: from one to hundreds of outbound lines on multiple servers
  • Run multiple prioritized campaigns in parallel
  • Pervasive security model with extensive auditing capabilities
  • Programmable handling of calls that do not complete
  • Easy to integrate through its HTTP API
  • Strong real-time monitoring capabilities
  • Runs locally - you do not have to depend on third-party services
  • Provides a set of "building blocks" so you can create custom-tailored solutions