Articles tagged "call center"
- Queue call-back tutorial with WombatDialer (26 Feb 2018 | Tags: Elastix, queue, call back, voip, call center, contact centre, Asterisk, dialer)
- Asterisk IVR dialer: Inbound Calling is Easy; Outbound Calling is Hard (30 Jan 2018 | Tags: QueueMetrics, IVR, voip, call center, contact centre, Asterisk, dialer, outbound calling, inbound calling)
- Automatic e-mail notifications with WombatDialer (23 Jan 2018 | Tags: dialer, email notification, Asterisk, call center, predictive dialer, WombatDialer)
- Reverse preview dialing made easy with WombatDialer. (28 Nov 2017 | Tags: dialer, preview dialing, call center, reverse dialing, predictive dialer, WombatDialer)
- WombatDialer reverse dialing, AMD/fax detection features and more. (14 Nov 2017 | Tags: dialer, FAX, AMD, call center, reverse dialing, predictive dialer, WombatDialer)
- WombatDialer and PIAF (19 Oct 2017 | Tags: dialer, PBX, PBX in a flash, PIAF, call center, predictive dialer, WombatDialer)
- Automatic queue recalls with WombatDialer and QueueMetrics (09 Aug 2017 | Tags: dialer, queue, recall, call center, predictive dialer, automatic recall, QueueMetrics, WombatDialer)