Articles tagged "dialer"
- Introducing WombatDialer 21.06 (31 May 2021 | Tags: predictive dialer, WombatDialer, dialer, release, APIs)
- Handle queue peak times more effectively with WombatDialer call-backs (02 Jun 2020 | Tags: predictive dialer, dialer, remote working, call back, handle peak)
- Introducing WombatDialer 20.02 (17 Feb 2020 | Tags: predictive dialer, dialer, release)
- Enable Recordings for Reverse Dialing in QueueMetrics (25 Apr 2019 | Tags: reverse dialing, dialer, QueueMetrics)
- Introducing WombatDialer 18.08 (23 Aug 2018 | Tags: WombatDialer, dialer, release)
- Queue call-back tutorial with WombatDialer (26 Feb 2018 | Tags: Elastix, queue, call back, voip, call center, contact centre, Asterisk, dialer)
- Asterisk IVR dialer: Inbound Calling is Easy; Outbound Calling is Hard (30 Jan 2018 | Tags: QueueMetrics, IVR, voip, call center, contact centre, Asterisk, dialer, outbound calling, inbound calling)
- Automatic e-mail notifications with WombatDialer (23 Jan 2018 | Tags: dialer, email notification, Asterisk, call center, predictive dialer, WombatDialer)
- Reverse preview dialing made easy with WombatDialer. (28 Nov 2017 | Tags: dialer, preview dialing, call center, reverse dialing, predictive dialer, WombatDialer)
- WombatDialer reverse dialing, AMD/fax detection features and more. (14 Nov 2017 | Tags: dialer, FAX, AMD, call center, reverse dialing, predictive dialer, WombatDialer)
- WombatDialer and PIAF (19 Oct 2017 | Tags: dialer, PBX, PBX in a flash, PIAF, call center, predictive dialer, WombatDialer)
- Automatic queue recalls with WombatDialer and QueueMetrics (09 Aug 2017 | Tags: dialer, queue, recall, call center, predictive dialer, automatic recall, QueueMetrics, WombatDialer)
- WombatDialer and QueueMetrics (19 Jul 2017 | Tags: dialer, queue, predictive dialer, QueueMetrics, WombatDialer)
- Understanding queue end-points in WombatDialer (29 May 2017 | Tags: dialer, queue, predictive dialer, end points, WombatDialer)
- Helping wombats - one carrot at a time (04 May 2017 | Tags: dialer, predictive dialer, WombatDialer, outbound, telemarketing)
- Outbound IVRs and dr. Strangelove (17 Mar 2017 | Tags: dialer, predictive dialer, IVR, WombatDialer)
- WombatDialer a social media dialer (01 Mar 2017 | Tags: dialer, social media, predictive dialer, social dialer, WombatDialer)