Articles tagged "QueueMetrics"
- Enable Recordings for Reverse Dialing in QueueMetrics (25 Apr 2019 | Tags: reverse dialing, dialer, QueueMetrics)
- Asterisk IVR dialer: Inbound Calling is Easy; Outbound Calling is Hard (30 Jan 2018 | Tags: QueueMetrics, IVR, voip, call center, contact centre, Asterisk, dialer, outbound calling, inbound calling)
- Automatic queue recalls with WombatDialer and QueueMetrics (09 Aug 2017 | Tags: dialer, queue, recall, call center, predictive dialer, automatic recall, QueueMetrics, WombatDialer)
- WombatDialer and QueueMetrics (19 Jul 2017 | Tags: dialer, queue, predictive dialer, QueueMetrics, WombatDialer)