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Loway Tutorials
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Reverse preview dialing made easy
Discover how to implement preview dialing using QueueMetrics, Elastix and SugarCRM. -
Elastix queue call-backs with WombatDialer
The Elastix queue call-back tutorial shows how to implement queue call-backs in WombatDialer using Elastix (but will work even if you don't use Elastix). -
WombatDialer and QueueMetrics Integration
This comprehensive tutorial shows how to integrate WombatDialer with the QueueMetrics call-center suite, using QueueMetrics agent page "screen pops" as the agent's GUI on an outbound campaign. -
Understanding queue end-points in Wombat
Discover how to use Asterisk queues in order to run WombatDialer as an advanced Asterisk progressive dialer. -
WombatDialer and Social Media Integration
This creative tutorial shows how to implement idle campaigns, how to trigger calls from HTTP and more with your WombatDialer. -
Outbound IVRs and automated call retries handling
Discover how to easy implement outbound IVRs (surveys, appointment reminders), and how to create campaigns that retry until an acknowledgment, the Wombat reschedule logic and HTTP activity notification. -
Using WombatDialer for Progressive dialing
Learn how to implement progressive dialing by having WombatDialer monitor a queue and start a volunteer fund-raising campaign.
