QueueMetrics Official Training Course Series 2020.

Learn the essentials of QueueMetrics Asterisk call center suite with a live training course with our engineers.

Our instructors will teach you how to install, configure and get the best from QueueMetrics monitoring and reporting suite.

QueueMetrics management solution enhances your contact centre productivity and improves the daily workflow of your agents with a dedicated agent page with alarms, outcomes, features codes, a WebRTC softphone, integration with all modern CRM and a quality tracking tool included.

You can track all daily activities and events with more than 200 different metrics and manage processes in realtime with extensions, calls control, whisper, spy, barge mode and full remote working features.

Certification is included, allowing you to bring a new skill set to your job profile and company knowhow.

QueueMetrics Training is a live video course. The 16 chapters include a total of five hours of contents, plus a question-answer section at the end.

Read more https://www.queuemetrics.com/training.jsp?lid=N195.