QueueMetrics-Live Call Center Management Suite for VoIP Hosted Providers

As a hosted PBX provider you would like to deliver to your customers a monitoring and reporting service that tracks everything in the contact centre including targets, conversion rates, and all agents activities.
QueueMetrics-Live has a wide range of different historical and real-time reports and statistics covering more than 200 different metrics.
Remote working feature as well as wallboards, WebRTC soft-phone, call control options, installation and remote support are included.

Used by thousands of contact centers worldwide, QueueMetrics-Live represents a unique opportunity to provide a powerful management tool to your customers, complete your portfolio and increase the customer base.

You can add QueueMetrics-Live to the VMs of your customers and activate the services they want for the period they need them. It runs on your own domain name, shows your logo for a seamless integration with your web services and is available in white label version.

Visit the official page for more information:
https://www.queuemetrics-live.com/resellers.jsp?lid=N257 or contact our sales department at sales@loway.ch.