QueueMetrics-Live Call Center Management Suite for VoIP Hosted PBX Providers.

As a hosted PBX provider you would like to deliver to your customers a reporting service that tracks everything in the contact centre including targets, conversion rates, and agents activities.
QueueMetrics-Live has several different reports and statistics covering more than 200 different metrics.
Remote working feature as well as wallboards, WebRTC soft-phone, call control options, installation and remote support are included.

You can add QueueMetrics-Live to the VMs of your customers and activate the services they want for the period they need them. It runs on your own domain name, shows your logo and is available in white label version.

For more information check https://www.queuemetrics-live.com/resellers.jsp?lid=N328